Unsure of best practice in compliance, privacy and security and how you might combine that with a compelling customer experience? We have developed a series of tried and tested methods to help you understand and comply with your regulatory obligations whilst transforming your customer experience into one that best suits your business needs, and gives you the edge on your competitors.
Whether you are an innovator, disruptor or long established business looking to stay ahead of the competition, we can help you with short or long term business strategy. Our practical pragmatic approach helps clients develop strategies which allow organisations to develop new products, enter new markets, compete more effectively and manage risk.
As experienced product and proposition experts in the identity space, we help clients turn their ideas into a reality where speed to market is critical. We help drive our customers’ ideas from concept to full commercial launch incorporating the relevant regulatory obligations and industry best practice to ensure your proposition is differentiated.
Our thought leadership in identity combined with research and project management skills make us specialists in our field. With our hands on approach we aim to deliver tangible outcomes from any project we work on. We have successfully delivered insight and solutions to some of the most challenging problems in identity and security today.
Managing Director
Emma is a leading industry voice in electronic identity verification, privacy and security. Emma has an MBA from Manchester Business School.
Director
Rob is a thought leader in digital transformation and experienced senior leader with a proven history of taking new innovations to market.
Senior Consultant
Russell’s specialism is in product innovation with over 15 years’ experience in mobile and identity verification.
Marketing & PR
Michelle leads our marketing and PR. Her background is in the identity space, previously working for Wolters Kluwer & 192Business.
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Innovate Identity’s thought leadership, knowledge and connections in this area have proved invaluable in helping us understand how Timpson can help shape this developing market place and drive it forward through our unique high street presence and approach to customer service.
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Innovate Identity works to support our goals for openness, deployability and usability in markets in the identity ecosystem. Working towards this goal means that Open Identity Exchange project work is painstakingly developed through shared expertise knowledge, which is what we get with Innovate Identity.
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We have worked with Innovate Identity during the start up of our business, and have been thoroughly impressed with the work carried out. Innovate Identity has been responsible for the development of Know Your Customer (KYC) policy and processes, they visioned out new cutting edge identity technologies that could be used within our compliance processes, introduced us to new technology partners, provided an operational cost model for our customer on-boarding KYC checks and provided our anti-money laundering training.
In The Press
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We’d love to hear if you have an idea, a new product or challenge you’d like to discuss, drop us a quick note below and we’ll get in touch.
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